Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you interact with us, including through our website.

1. Who we are

This website is operated by Bailey and Jones Limited and Bailey and Jones Country Limited (together, the "Company", "we", "us" or "our"), each being a subsidiary of Bailey and Jones Group Limited.

This Privacy Policy applies to all personal data collected through this website on behalf of any of these companies.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company contact details are available on our website.

2. What personal data we collect

We may collect and process the following types of personal data:

• Name
• Email address
• Telephone number
• Company name
• Any other information you choose to provide when contacting us

We do not intentionally collect sensitive personal data through our website.

3. How we collect your data

We collect personal data when you:

• Contact us via our website, email or telephone
• Submit an enquiry or request information
• Communicate with us in the course of a business relationship

4. How we use your personal data

We use your personal data to:

• Respond to enquiries and requests
• Communicate with you about our services
• Manage our business relationship with you
• Comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis to do so, such as where it is necessary for our legitimate business interests, to perform a contract, or to comply with a legal obligation.

5. Sharing your personal data

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary, including professional advisers or service providers, provided they are subject to appropriate confidentiality and data protection obligations.

We may also disclose personal data where required by law or to protect our legal rights.

6. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

Access to personal data is restricted to those who need it for legitimate business purposes.

7. Data retention

We will only retain personal data for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

8. Your rights

Under UK data protection law, you have rights including the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data (where applicable)
• Object to or restrict processing in certain circumstances
• Make a complaint to the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details available on our website.

9. Cookies

Our website may use cookies or similar technologies to ensure it functions properly and to improve user experience. Cookies are small text files stored on your device when you visit a website.

We may use strictly necessary cookies required for the operation of the website. We do not knowingly use cookies for advertising or tracking purposes.

You can control or block cookies through your browser settings.

10. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.